Core Value: Collaborate | Success is built on relationships

CollaborateCollaborate | Success is built on relationships. The foundation to which is trust, respect and commitment. Always bring expertise, professionalism and a genuine love for your craft to the table—And expect the same in return. Remain open-minded and value all opinions. We will strive to understand: The project, the client and the ideals they endorse.

We’ve all heard it said: No man is an island. Neither is a design studio; a project manager, video editor, copywriter, and on. For us to succeed—and in turn our clients—we need to rely on the help of others. Both in and out of your company. Samson Design Studios believes in partnering with our clients. We don’t just get in, get out, and cash your cheque, we start by getting to know our clients and gaining an understanding of what’s most important to them. We build relationships. Period.

In his book, Five Seconds At A Time (Amazon link), Denis Shackel (with Tara Bradacs) defines trust in this way:

“Trust s the residue of promise fulfilled. To gain it requires truth-telling and promise keeping…Trust ultimately peaks when we respect others but listening seriously to their ideas or opinions”.

Shackel then goes on to say that by communicating it’s core values, and living by them, an organization builds more trust with it’s customers (or clients). What’s he saying? It starts with listening with respect and continues in our actions. It’s a pretty standard formula.

As I’ve written in previous posts, Samson Design Studios intends to bring it’s best. Always. The same is expected from our clients. We don’t just want to make friends—although we’re stoked to be one—we want to work together. Together we’ll share the same focus and commitment to the task at hand. Two entities bringing their expertise to the table will no doubt net the very best results. If we can’t promise that level of commitment to the client, or if they don’t want to be involved in their project, this isn’t a partnership—it’s a waste of time.

Collaboration with vendors, subcontractors, employees, etc. is also fundamental. Much thought and research goes into finding the best workforce. Talent attracts talent, and in the process, trust in each others abilities must trump skepticism and perfectionism. Don’t get me wrong, we all strive for perfect, but perfectionism equals a lack of trust (Read: nobody can do this as well as I can). I like to think I’m pretty good at what I do, but I’d be kidding myself if I thought I could do it all. Stack the bench with skilled people, who align with your core values—it’s a win-win.

As an aside, I’d like to thank my readers for patiently sticking around while I unpack my core values. It’s time for a break though. Haven’t counted the number or “I”‘s in this post (someone will I’m sure), but I’ll bet it’s astoundingly high. This blog isn’t meant to be about me, the intent is to help others. The core values series was an exercise within my own development—one I did publicly—but I really want to get back to connecting with other business owners and designers. Thanks for humoring me, now let’s get back to work!

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Carson D. Samson

I do stuff. All kinds of stuff. And I really, really like Star Wars.